Responsible gambling

Responsible Gaming at BitFortune

At BitFortune, we understand the importance of responsible gaming practices and are committed to providing a safe and secure environment for our players.

Self-Exclusion

We offer a self-exclusion program that allows you to exclude yourself from playing on our platform for a minimum period of 6 months. This feature can be accessed through your account settings, and it's essential to note that during this time, you will not be able to access your account or participate in any gaming activities.

Reality Check

To help you stay aware of the amount of time and money spent on our platform, we provide a reality check tool. This feature displays the elapsed time since you last took a break from playing, allowing you to monitor your gaming habits and take control of your play.

Self-Assessment Test

If you feel that you may be struggling with problem gambling, we offer an optional self-assessment test within our responsible gaming section. This questionnaire will help you identify potential issues and provide guidance on seeking support if needed.

Support Organizations

We understand that sometimes players need additional support to overcome problem gambling. That's why we've provided links to various organizations that offer counseling services, support groups, and resources for those struggling with addiction. These organizations include:

• Gambling Therapy (gamblingtherapy.org): A free international counseling service available in Canada
• Gam-Anon: Support for family members affected by problem gamblers
• Problem Gambling Institute of Ontario (pgionline.org): Resources specific to the province of Ontario
• SOS Joueurs (sosjoeurs.org): A French-language support line for Quebec residents
• Addiction Services BC (healthlinkbc.ca): Support resources available in British Columbia

These organizations are readily accessible through our responsible gaming footer section, where you can find more information and connect with them directly.

Responsible Gaming Tools

We've implemented various tools to promote responsible gaming practices:

• Daily/Weekly Wager Limits: Set limits on the amount you can wager per day or week
• Session Time Display: Monitor your session time to stay aware of your play duration
• Withdrawal Limits: Manage your withdrawal limits to control access to funds

Additional Resources

For more information and guidance, please refer to our responsible gaming section, where you'll find a wealth of resources, including:

• A comprehensive guide on responsible gaming practices
• Tips for maintaining healthy gaming habits
• A list of support organizations and hotlines

We're committed to providing a secure environment that promotes responsible gaming practices. If you need assistance or have questions about our policies, please don't hesitate to reach out through our customer support channels.

Important Notes

• During self-exclusion periods, you will not be able to access your account or participate in any gaming activities.
• Self-excluded accounts are subject to automatic closure and balance forfeiture if the player attempts to return during the exclusion period.
• Our platform is designed to promote responsible gaming practices.